How Can We Help You?
We offer IT support and technical expertise throughout southeastern Wyoming, western Nebraska and northern Colorado. Schedule a free consultation (online or in-person) to see which solutions are right for your home, farm or business.
Terms like network support, security, backup and data recovery, and infrastructure are scary for many businesses and homeowners. You may want to get rid of these burdens and have a provider you can trust to handle them (or to work seamlessly with your in-house IT manager), and outsourcing may seem even scarier, so put a stop to those fears by choosing High West Energy!
Mobile Device Repair
Computer Sales
Computer Troubleshooting & Repair
Virus Removal
Software Troubleshooting
Network Design & Troubleshooting
Security Camera Installation
Computer System Administration
Cloud Storage
Custom Database Development
Cybersecurity Consulting
Mobile Device Repair
In an era where our phones and tablets are increasingly important to our personal and professional lives, you can get same day screen-repairs and battery replacements, saving yourself the high costs and hassles of purchasing a new device.
Computer Sales
High West Energy can provide all of your software and hardware needs. Looking for a new desktop, laptop, tablet or mobile device? We can make the right recommendation and supply the solution.
Virus Removal
IT consultants must regularly remove stubborn, often regenerative and corrupting spyware and viruses from client machines. Our preferred strategy is to quickly return systems back to stable operation. It’s inevitable that clients will infect workstations, PCs, and laptops with spyware and viruses. Regardless of preventive steps, from gateway protection to automated scans to written Internet use policies, malware threats sneak through even layered defenses.
What makes the situation worse is that many clients aren’t willing to invest in standalone anti-spyware software, even though they understand the need for minimal antivirus protection. Clients who won’t invest in preventive measures find it easier to justify paying three or even four times the cost of prevention to re-mediate infections once a debilitating disruption strikes their systems or network. Some IT professionals advocate simply wiping systems and re-installing Windows, while others suggest that’s akin to giving up and letting the bad guys win. The truth lies somewhere in between. We can remove viruses on your PC and set you up with good virus protection for the future.
Software Troubleshooting
Whether you use a computer at your home, business, or both, the software is just as important as the computer itself. If your software is no longer serving your needs, our experts can solve the problem or recommend an upgrade to better options.
Network Design & Network Troubleshooting
The better the connection, the better the experience. At High West Energy, our mission is to develop the best products, deliver award winning customer service, and simply be the company you want to do business with. High West Energy's preventive maintenance helps to avoid future issues, while our Global Technical Assistance Center (GTAC) team and support website enable you to quickly research and resolve issues. Our maintenance and support provides you with the security of knowing that you have access to expertise and support when the unexpected occurs.
Our service solutions include all the critical elements to help make your network operation successful:
- Award-winning technical assistance
- Software updates and upgrades
- Hardware replacement options for parts
- Web support, which provides direct access to solutions, documentation, design and more
Security Camera Installation
We’ve installed digital video security systems for businesses throughout our territory. Our experienced team can help you identify how many cameras you need and set up a weatherproof system that gives you the ability to monitor your home or business 24/7.
Computer System Administration
With experience working for schools, small businesses, and large organizations, we understand that you need your computers and servers to work reliably every single day.
When you engage High West Energy to oversee your systems, we’ll use our expertise to identify and solve potential problems before they cost you time and money.
Cloud Storage
From simple to sophisticated, we have a Carbonite solution for you. We’ve partnered with Carbonite to keep businesses running smoothly. Whether it’s computer protection for a single computer or multiple, server backup or both, you can easily find the solution that meets your needs.
Custom Database Development
Do you have an application that won’t give you the information you really need? Do you have orphaned applications that have been abandoned by the programmer? Most software packages bought off the shelf fail to provide all the essential needs for individual companies. Businesses have to learn how to adjust their trade to fit the application rather than the application fitting their preferences. It doesn’t have to be that way.
We have the expertise to help you design or revive applications that will give you valuable and timely information to help your business run more efficiently and effectively. Designing a custom application will give you the freedom and flexibility of doing things your way. You can also increase productivity by having previously tedious manual procedures automated. Connecting Point Computers can administer all aspects of your software development project from beginning to end, or undertake just the portions where you need help. We are happy to work together with your personnel on new or existing projects.
Cybersecurity Consulting
Whether you are using your website to conduct business or just to provide your customers with modern conveniences, the online marketplace opens up new potential revenue streams in countless ways. Unfortunately, being online also means you are vulnerable to increasingly sophisticated cybercriminals. The experts at High West Energy have a proven track record of beefing up cybersecurity measures to give you peace of mind as you expand the ways your company does business in a digital world. No matter which service level you select, a High West Energy expert will meet with you personally to review the results and offer a proposal of solutions tailored to your needs.
Cybersecurity Service Levels
Level 1: Digital Security Tune-Up
HWE will ensure your current software is running at maximum efficiency, we identify older programs that need to be replaced or removed, and we will conduct an internal network scan of your network to inform you of missing endpoints (devices that were or are connected to your network).
Level 2: Digital Security Upgrade
Get all the benefits of the Digital Tune-Up, and in addition, our experts will perform a WNSR (Wireless Network Security Review), a Firewall Review and a Redundancy Review.
- Internal Network Scan
- WNSR – Any business can benefit from a WNSR, which enhances your information security by separating the company and guest networks, and by examining your encryption level to see if it is sufficient to protect your organization from cybercriminals.
- A Firewall Review ensures that any ports open to the public are necessary, enabling you to close older or unused ports, which might be vulnerable to cyberattacks.
- A Redundancy Review examines your data backup procedures, and the reliability and effectiveness of any off-site data storage.
Level 3: Digital Security Premium
For the best in ongoing cybersecurity protection, this package provides peace of mind and our most comprehensive overview.
- Internal Network Scan
- WNSR
- Firewall Review
- Redundancy Review
- Active Directory Examination – Our experts review your group policies (logon banners, password security, screensaver configurations, and more).
- Phishing Test – We will conduct real-world tests of up to 100 employees, sending them multiple emails to give you a clear idea of how vulnerable your team might be to phishing attacks. This is the same proven method we use at High West Energy to ensure our employees are trained to know what to look for in suspicious emails.